Is Shipping Free?

We offer free shipping within the United States (excluding Alaska, Puerto Rico, Hawaii, and other U.S. overseas territories). International shipping rates are based on actual weight and shipping method.

Shipping Carriers

In the United States, we use UPS and FedEx services. For international shipments, the delivery method will be confirmed with you and may include air, sea, or other methods. All orders include tracking information.

Delivery Time

Processing Time: 1-2 Business Days

Delivery Time: 3-10 Business Days

Note: Severe weather conditions may cause delays.

Incorrect Address

If you need to change your address, contact us as soon as possible. If the order has already shipped, you will be responsible for any extra charges incurred.

Customs and Taxes

Prices on our site are tax-free. You may be responsible for duties and taxes once your order arrives, as determined by your local customs office. We are not responsible for delays caused by customs.

For any questions or concerns, please contact us at:

Phone: +1 626-514-2558

Email: sales@ejaee.com